Outdoor Stove Chimney Connector

• cotton
• stainless steel
• polypropylene
• Acrylonitrile butadiene Styrene copolymers
• Polycarbonate
• Food silicone
• satin
• oxford

• Sweatbox
• Chair
• User's Guide
• Steam Pot
• Sweat Pad
• Remote Control
• 23.6 Inch And 11.8 Inch Conduit
• Link The Trachea Connector
• Steam Outlet Box
• Portable Bag

• Packing Size - 24’’ x 10’’ x 14’’
• Steambox Size - 31.5’’ x 31.5’’ x 39.4’’ （80cm x 80cm x 100cm）
• Product Net Weight - 10lb（10g）

• Product Model - TY-XZ10
• Remote Control - Infrared
• Gear Level - 1-9
• Time Setting - Up to 60 Minutes
• Reaches Maximum Temperature - 140 Degrees Fahrenheit
  
• Power Supply Voltage - AC 110V-22V/50Hz (Based on the current national voltage standard)
• Rated Power - 1050W

United States and Canada Shipping

We currently ship physical products only to eligible addresses in the 48 contiguous United States and Washington, D.C., and Canada. This policy applies to all physical products across our store. We do not ship to destinations outside the United States and Canada.

Destinations We Do Not Ship To

We do not deliver to Alaska (AK), Hawaii (HI), Puerto Rico (PR), Guam (GU), the U.S. Virgin Islands (VI), other U.S. territories, or military addresses using AA, AE or AP (including APO/FPO/DPO addresses). We also cannot deliver to PO boxes, restricted addresses, naval ports, or locations our carriers cannot safely serve. In Canada, we do not deliver to Northwest Territories (NT), Nunavut (NU), or Yukon (YT).

Delivery to excluded destinations is unavailable, including paid shipping. An additional shipping payment does not make an excluded address eligible.

Shipping Cost

Standard shipping is free on orders with a merchandise subtotal of US$500 or more for U.S. delivery, or CA$500 or more for Canadian delivery, after discounts and before taxes and shipping. Outdoor sauna kits always ship free to eligible addresses, including when their discounted price is below the threshold.

Below the free-shipping threshold, the following shipping charges apply. Each row is one shipping group. The charge applies once per group per order, regardless of the number of items in that group. If your order includes products from different groups, the group charges are added together. Items added to an outdoor sauna kit follow their own shipping group unless the order reaches the free-shipping threshold.

For example, two protective covers cost US$19 shipping in total. A stove plus a cover costs US$68 shipping when the U.S. order is below US$500. Final shipping charges are shown before payment at checkout. Free shipping does not apply to excluded destinations.

Processing & Delivery Times

Allow 2 business days for order preparation before dispatch. Orders placed on weekends or public holidays begin processing on the next business day.

Standard shipping to eligible U.S. and Canadian addresses takes an estimated 3–5 calendar days after dispatch. This does not include the 2-business-day preparation period. Calendar days include weekends.

Delivery estimates are not guarantees and may be affected by weather, peak-season volume or carrier delays. These estimates apply only to eligible delivery addresses.

Outdoor Sauna Sets & Oversized Orders

Outdoor sauna sets contain large and heavy components and may arrive in more than one package. Packages can be delivered separately. Please provide a valid phone number at checkout so the carrier can contact you if an appointment or delivery instruction is required.

Tracking & Delivery

After your order ships, we will email the tracking information to the address used at checkout. You can also track your shipment on our order tracking page.

Please inspect the packages when they arrive. If an item is missing or visibly damaged, photograph the packaging and product and contact WillowyBe Support as soon as possible.

If a delivery attempt fails because nobody is available or the address is incomplete, the carrier may charge a redelivery fee.

Taxes

Any applicable taxes are calculated and displayed at checkout.

Questions Before Ordering?

For delivery availability or a time-sensitive order, contact us at Service@willowybe.com before purchasing. Our team is available to help confirm product and destination details.