Contact information

Willowybe is operated by PEGASUS METEOR INC.

Customer support

Email: service@willowybe.com

We reply to emails within 24 hours on business days. We do not currently offer a 24-hour telephone hotline.

You can also use our contact form. For order enquiries, please include your order number and the email address used at checkout. For product or delivery questions, include the product name and destination country or postal code.

Business address

PEGASUS METEOR INC.
22477 76TH RD
OAKLAND GARDENS, NY 11364
United States

Returns and delivery information

Please contact us before sending an item back so we can provide the return instructions. See our Return and Refund Policy for eligibility and the return process.

For shipping coverage, delivery estimates and tracking information, please see our Shipping & Delivery policy.